Others
1. How do I contact the Ctrip service center?
2. Do you charge a service fee?
3. Can I book my reservation by phone?
4. Where is Ctrip company located?
How do I contact the Ctrip service center?
We offer service in English over phone 24/7 at 86-21-34064888-6 or 400-820-6666 (in China).
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Do you charge a service fee?
We do not charge any service fee when you search and book hotels, flights and packages through our online system.
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Can I book my reservation by phone?
Yes. We offer service in English over phone 24/7 at 86-21-34064888-6 or 400-820-6666 (in China).
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Where is Ctrip company located?
Shanghai (Headquarter):
No. 99 Fu Quan Road,
Shanghai, PRC, 200335
Tel: (8621) 34064880
Fax: (8621) 54261600
Beijing:
6F-G Office Tower A, East Gate Plaza No. 9 Dongzhong St,
Dongcheng District
Beijing, PRC, 100027
Tel: (8610) 64181616
Fax: (8610) 64185833
Guangzhou:
24F West Tower,Fortune Plaza,116-118 East Tiyu Road,
Guangzhou, PRC, 510620
Tel: (8620) 83936393
Fax: (8620) 38931331
Shenzhen:
Rm. AH, 30/F, Word Finance Centre, 4003 East Shengnan Road,
Shenzhen
Tel: (86755) 25981699
Fax: (86755) 25981698
Hong Kong:
Unit 2001, The Centrium, 60 Wyndham Street,
Central, Hong Kong
Tel: (852)21690918
Fax: (852)21690919
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